The Worthington Group of the McGraw-Edison Company, Mountainside, N.J., has established a parts specialty shop that specializes in quick turnaround of orders for genuine OEM replacement parts for engineered pumps. Worthington's parts specialty shop is located in a separate section of the firm's Harrison, N.J., pump manufacturing facility. The shop features toll-free 800-number service exclusively to customers nationwide, giving customers free and instantaneous access to the shop.
"Most industrial on-time performance reports today are written in terms of weeks, months, and in some industries, years," said George Hoelzel, manager of the new shop. "We know, however, that pump users can't afford to deal in weeks or months. Therefore, in our Harrison Parts Specialty Shop, on-time performance is measured in terms of days. Our operation is geared for fast turnaround of customer parts orders.
"Plus," he added, "the genuine OEM pump parts that the customer receives are his best assurance that the reliability and efficiency built into his original pump will be further maintained."
For further information on the Worthington Parts Specialty Shop,
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